Case Study - Delta Recovery Solutions, A Nonprofit Organization, Empowering Lives through Zoho One

By - Fufang
12.15.23 1:00 PM

Under the leadership of Matthew White, Delta Recovery is on a mission to support individuals grappling with alcoholism, addiction, and their families, empowering them to break free from lives overshadowed by fear and dependence. Their objective is to lead these individuals toward lives characterized by freedom and purpose. As a recently established nonprofit, they are gearing up to commence client services in the first quarter of 2024. Delta Recovery is enthusiastic about the chance to positively impact the lives of those affected by addiction. To launch their client services, they needed a versatile platform to manage various business function. This is precisely where Zoho steps in.

Delta Recovery Logo

The Challenges

Prior to implementing Zoho, Delta Recovery faced the challenge of managing various business functions effectively. Managing client services, financial tracking, and marketing across different systems was a headache. With the Q1 2024 launch approaching, the pressure was on for a scalable, integrated solution. They needed a streamlined solution to ensure their operations were efficient and scalable, encompassing CRM, finance, and marketing.

Delta Recovery Quote"I liked the idea of having one platform that had all the apps we needed and that they integrated with each other. Zoho is also very affordable." -Matthew White, Founder of Delta Recovery Solutions 

Finding a Solution

Delta Recovery discovered Zoho One, a comprehensive suite of tools that addressed their varied needs. Their selection criteria included versatility, integration capabilities, and ease of use. BMI, their Zoho Partner, played a crucial role in guiding them towards this solution, offering expertise and support.

Implementation and Results

Zoho One supplied Delta Recovery with a comprehensive suite of tools to address its requirements, facilitating seamless integration. BMI's exceptional customer service, coupled with their platform expertise, guided Delta Recovery in the right direction with the assistance of BMI's experts. As Delta Recovery gears up to launch their business and make a strong start, the structure of their system within Zoho has commenced exceptionally well, catering effectively to their business requirements.

About BMI

BMI, a leading Zoho Partner, specializes in expert consulting services, demonstrating a proven track record in implementing Zoho solutions. Their commitment to tailored solutions has made them a trusted partner in the Zoho ecosystem, helping businesses streamline processes, enhance productivity, and achieve success.

BMI seeks to discover the root causes of your pain points, the true objectives you seek to accomplish, and address concerns on a foundational level. It's not about pure Zoho implementation expertise, it's about discerning what your business' needs truly are, then masterfully leveraging Zoho's apps to support those needs.

Delta Recovery Quote"My system is evolving and I'm very pleased with BMI's work so far. I've already recommended Zoho and BMI to friends and colleagues." -Matthew White, Founder of Delta Recovery Solutions