Zoho For Energy and Utilities

Key Benefits and Features

Operational Efficiency

Benefit: Streamline workflows and reduce manual

processes to increase productivity.

Feature: Automate routine tasks such as scheduling, reporting, and maintenance tracking, allowing your

team to focus on more strategic activities.

Data-Driven Decision Making

Benefit: Utilize advanced analytics and reporting to make informed decisions and drive business growth.

Feature: Comprehensive analytics tools that provide

insights into energy consumption, operational

performance, and customer behavior.

Enhanced Customer Service

Benefit: Improve customer satisfaction with streamlined communication and faster response times.

Feature: Centralized CRM system to manage customer interactions, service requests, and feedback, ensuring

timely and effective communication.

Asset Management

Benefit: Efficiently track and manage assets to reduce downtime and maintenance costs.

Feature: Detailed asset tracking system that monitors

the status, location, and maintenance schedules of all critical assets.

Regulatory Compliance

Benefit: Ensure compliance with industry standards and regulations.

Feature: Robust data management and reporting tools to track and document compliance with regulations

like HIPAA and ISO 27001.

Scalability and Flexibility

Benefit: Adaptable solutions that grow with your business, suitable for both small clinics and large utility organizations.

Feature: Customizable modules and scalable infrastructure that can be tailored to meet the specific needs of your organization, ensuring seamless growth and expansion.

Our Trusted Energy and Utilities Clients

GET IN TOUCH WITH OUR EXPERTS

Essential Zoho Apps For Energy and Utilities

Zoho CRM

Description: Manage customer interactions, track service requests, and improve customer relationship management.

Uses: Enhance customer service, manage sales pipelines, automate communication, and improve customer satisfaction.

Zoho Analytics

Description: Gain insights from data through powerful analytics and reporting tools.

Uses: Analyze energy consumption, monitor operational performance, generate detailed reports, and make data driven decisions.

Zoho Projects

Description: Plan, track, and collaborate on projects

with comprehensive project management tools.

Uses: Streamline project execution, manage tasks

and deadlines, facilitate team collaboration, and track project progress.

Zoho Desk

Description: Customer support solution that manages tickets, automates workflows, and tracks performance.

Uses: Customer service requests, automate ticketing processes and improve response times.

Zoho Books

Description: Handle billing, payments, and financial management with ease through cloud accounting software.

Uses: Automate billing processes, manage financial transactions, track expenses and revenues, and ensure accurate financial reporting.

Zoho Creator

Description: Build custom applications to meet specific operational needs with a low-code platform.

Uses: Develop tailored applications for asset management, field service operations, compliance tracking,

and other unique requirements.

Our Certifications

Zoho Survey

Zoho Expense

Zoho Billing

Zoho Sign

Zoho Social

Zoho Marketing

Zoho Projects

Zoho Books

Zoho Inventory

Zoho CRM

Zoho Campaign

Zoho Sprints

Zoho Bigin

Zoho Vault

Zoho People

Zoho Recruit

Zoho Analytics

Zoho Desk

Zoho Mail

Zoho Assist

Frequently Asked Questions

How can Zoho help with regulatory compliance in the energy and utilities sector?

Zoho offers robust data management and reporting tools that help ensure compliance with industry standards and regulations such as ISO 27001, HIPAA, and other relevant standards. These tools track and document all necessary compliance-related activities, making it easier to meet regulatory requirements.

Can Zoho integrate with our existing systems?

Yes, Zoho provides seamless integration with a wide range of third-party systems and applications. This ensures a smooth workflow and data exchange between your existing systems and Zoho's solutions, enhancing operational efficiency.

Is Zoho suitable for both small and large utility companies?

Absolutely. Zoho’s solutions are scalable and customizable, making them suitable for small utility companies as well as large-scale operations. The flexibility of Zoho’s tools ensures that they can be tailored to meet the specific needs of any organization, regardless of size.

What kind of customer support does Zoho offer?

Zoho provides comprehensive customer support through various channels, including email, phone, and live chat. Additionally, Zoho offers extensive online resources, such as user guides, tutorials, and community forums, to help users get the most out of their solutions.

How can Zoho improve customer service in the energy sector?

Zoho CRM centralizes customer information and streamlines communication, ensuring timely and effective service delivery. Zoho Desk helps manage service requests and tickets, automating workflows to improve response times and overall customer satisfaction.

What are the key features of Zoho's asset management tools?

Zoho’s asset management tools include detailed asset tracking, maintenance scheduling, and real-time status monitoring. These features help reduce downtime, lower maintenance costs, and improve the overall management of critical assets.

How does Zoho facilitate data-driven decision-making?

Zoho Analytics provides advanced analytics and reporting capabilities, allowing energy providers to gain deep insights into energy consumption, operational performance, and customer behavior. These insights enable informed decision-making and strategic planning.

What are the benefits of using Zoho Projects for utility management?

Zoho Projects helps streamline project execution, manage tasks and deadlines, and facilitate team collaboration. This ensures that infrastructure projects and maintenance schedules are handled efficiently, reducing delays and improving project outcomes

Is Zoho’s software secure?

Yes, Zoho prioritizes security and ensures that all solutions comply with industry-standard security practices. This includes data encryption, regular security audits, and compliance with certifications such as ISO 27001, ensuring the highest level of data protection.

Can Zoho's solutions be customized to fit specific needs?

Yes, Zoho’s solutions are highly customizable. Using tools like Zoho Creator, you can develop tailored applications to meet specific operational needs, such as asset management, field service operations, and compliance tracking.

GET IN TOUCH WITH OUR EXPERTS

Ajid B.

We have been working with Bickert Management to convert our operating systems to Zoho. They took time to understand our requirements so the setup would be done correctly to improve our operations and increase efficiency. Their approach is phenomenal as we enjoyed working with the team.

Sham

I posted a job on upwork, looking for a developer that could send data from Zoho CRM to an online training platform using their API. From the beginning I felt that Bickert Management had a good understanding of my request. Their developers are very nice, helpful and patient. I'm glad I went with Bickert and would absolutely use them again in the future.

Laura T.

Upwork connected me with Bickert Management to solve my CRM needs. Bickert's staff was so great to work with and so affordable. 5-Stars all the way, we are so much more productive in our CRM because of their training and custom reports. Thanks Michael and Kevin. Great Job!

Diana N.

After weeks of searching for the right person/business to help us with our project, we eventually found Bickert Management. We had an initial meeting to lay down the plan and timeline; and from beginning to end we had constant collaboration and communication on the project. We have worked with other businesses, but nobody as responsive and timely as Bickert Management. They met our timeline even after we requested last minute changes and we are already making plans for more projects to come.

Left Brain Pro

The Bickert team quickly understood our company's needs and created professional, customized templates for our emails, newsletters, and webinar auto-responder sequences. Their expertise with Zoho One and email marketing best practices was evident throughout the process.

Within a short timeframe, they delivered excellent templates that have streamlined our communications and automated our webinar responses. I highly recommend Bickert Management Inc. for any small business looking to leverage Zoho One and improve their email marketing and automation.

Angela M.

I was so glad to find Michael and his team to help me set up my business email, cloud storage and work drive. From the initial interaction to the final completion of the project they were a delight to work with. They got on an initial call with me to understand my needs and make a plan with me, then one of their experts worked with me to execute. I had some questions along the way and they were happy to answer them even after they had me set up. I never felt rushed or like I was just a number. Their team is very responsive and professional and they know their stuff! It was so nice to have their expertise to help me with what was going to be a difficult task if I had to do it on my own.

Stuart W.

The Bickert team have been amazing to work with! They're very detailed orientated, communicative and are very knowledgeable. Specific shoutout to Kevin and Eric both of whom I've enjoyed working with immensely. We'll be using their services well into the future, I'd recommend anyone looking for high quality to work with them.

Tim E.

We hired the Bickert team to assist us with implementing the Zoho Recruit module (HR software). The team did an excellent job of listening to our requirements and refining the configuration based on our testing. Communications were excellent and the team was very quick to respond to our feedback. An excellent experience and a group I definitely recommend.

Denise R.

We worked with the Bickert Management team on a relatively small but unusual and super important project. They were flexible in service of our needs, and incredibly responsive unlike other tech support consultants we've used in the past; very prompt to respond and address our questions. We're already working with and reaping the benefits of what they created for us. When I say it was a real pleasure working with Jason and Michael, I mean it!

AED Advantage Sales Ltd.

We have very much enjoyed working with the Bickert team. They listen to our concerns and do everything they can to make our goals a reality. I would recommend Bickert to other businesses looking to streamline operations and increase efficiencies. Thank you Bickert team!

D P

BMI has been essential in the progress of setting up the internal structure of our computer systems within Zoho. This is and has been an evolving situation, and they have been able to adapt and get the results that we desire. They have exceeded my expectations. They have always been courteous, quick and responsive. We could not ask for a better partnership.

Kari M.

Having Bickert available in 2021 and 2022 to provide us with Zoho Support has been invaluable! Any time we have technical questions our dedicated contact person there can help us figure things out quickly. This saves me a lot of time and headaches to know I have an expert available. He's also able to explain things in a way that I can understand and learn from. Thank you to Bickert for providing a great service!

Mike M.

BMI has been great to work with. Their team is prompt and always follows up to ensure expectations are met. They helped me to integrate Zoho with my SAAS. I'll definitely use them in the future.

Nitzan H.

Everyone we've been in contact with at BMI has been extremely forthcoming and open to our questions and wishes. Clear communication and thinking actively with us to to find a way (both financially and expectation wise) to start a healthy collaboration. The team clearly understand the in's & out's of the products they are working with and we are looking forward to a long lasting working relationship.

Preston H.

I found BMI on Upwork and the experience has been amazing! They've been able to save me so much time & money with their extensive knowledge of the ZOHO platform and automations. Thank you!!

Mike S.

Great communication and great results on the Zoho forms/desk project they worked on for us. Will be doing more work with BMI!!

Fred L.

Extremely professional organization consumed with pleasing its clients.

Ashley L.

Great team, rapid response, fantastic experience!