Bickert Management Inc. ("BMI", "we", "our", or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

1. Who We Are

Since 2004, BMI has helped businesses reduce overhead costs and grow revenue by leveraging technology and management expertise. We specialize in Zoho solutions and business management services tailored to our clients’ unique needs.

Website: https://www.bickertmanagement.com
Email: info@bickertmanagement.com

2. What Personal Data We Collect

We collect the following personal data through our website:

• Full name

• Email address

• Phone number

• Browsing data (via cookies and analytics tools)

3. How We Collect Data

We collect personal data when you:

• Fill out a contact or inquiry form

• Sign up for newsletters or updates

• Interact with our website (via cookies and analytics tools)

• Use third-party scheduling tools

We may also collect data through tools such as:

• Google Analytics (for website usage analytics)

• Email marketing platforms (to manage subscriptions and send communications)

• CRM systems (to manage customer relationships)

• Scheduling applications (to book consultations)

4. Why We Collect Your Data

We process your data for the following purposes:

• To respond to your inquiries or service requests

• To provide and improve our services

• To send newsletters or promotional materials (with consent)

• For internal analysis and website optimization

• To manage appointments and communications

5. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases:

• Consent – when you provide your information through forms with checkboxes for communication.

• Contract – when processing is necessary to provide you with a service you've requested.

• Legitimate Interests – for business development and analytics, where your rights do not override our interests.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and gather analytics. Upon visiting our site, you will be prompted to consent to the use of cookies via a cookie banner.

You may adjust your browser settings to refuse cookies or delete them.

7. Who We Share Your Data With

We may share your personal data with trusted third-party service providers, including:

• CRM software providers

• Email marketing platforms

• Website and analytics services (e.g., Google Analytics)

• Scheduling tools

All third parties are contractually bound to protect your data and only use it as instructed by BMI.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption

• Firewalls

• Access control mechanisms

• Data minimization practices

9. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected, or to comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

10. International Data Transfers

Your data is not transferred outside the European Economic Area (EEA).

11. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Correct inaccuracies in your data

• Request deletion of your data ("right to be forgotten")

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with a Data Protection Authority (DPA)

To exercise any of these rights, please contact us at:
📧 info@bickertmanagement.com

12. Updates to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via email or display a notice on our website. Please review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
📧 info@bickertmanagement.com